Business Solutions
Multichannel Communication
Hosted Phone Systems have more features than ever and the costs have dropped drastically. We can help you upgrade your office and improve efficiency and client experience, while lowering your overall costs.
- Integrated Voice, Video and Messaging
- Voicemail, Auto Attendants, and many more features
- Integrations with CRMs, and other software platforms
- Mobile Apps, PC apps, Physical Phones, Call Centers
Internet Services
Your business is dependent on a solid connection to the internet. Most businesses don't realize that they have many options for obtaining and maintaining their service. We can help you optimize your connections.
- Primary & Backup Data Circuits
- SD-WAN, Mobile Deployment, Remote Worker Solutions
- Secure Cloud Storage and Remote Desktop Service
- Compliance and Security Services
Physical Security Solutions
The safety and security of your employees and guests is paramount to operating a successful business, school, office, or house of worship.
- Digital Camera Systems with AI technology.
- Identification and Access Control Solutions
- Work force management and guest management systems
- Global information and security platforms
The Team
Joan Osoteo-Bacall, President
Jason Stein, VP of Cybersecurity
Joan Osoteo-Bacall, President
Joan is the Founder & President of The Crown Group. She is passionate about safety, security and service to others. Joan & David established The Crown Group to meet the needs of Medical Offices, Schools, and other SMBs, whom they observed were getting lost in the world of new everchanging technology.
David I. Bacall, CSO & COO
Jason Stein, VP of Cybersecurity
Joan Osoteo-Bacall, President
David has over 30 years of experience in public safety and entrepreneurship. He has served as a VP in fortune 100 companies, in Law Enforcement & EMS for municipalities and leadership of Global NGOs. Bacall is natural leader , teacher & extemporaneous speaker. His passion for helping others shines through in every project.
Jason Stein, VP of Cybersecurity
Jason Stein, VP of Cybersecurity
Francisco Ramirez, Lead Installer
Josh is an accomplished cloud, security, and telecommunications leader and trainer who has worked with companies of every industry, scale, and ambition to save money, enable growth, and drive results. As telecommunications has evolved rapidly over the last two decades, I have grown with it and have focused on building mutually rewarding r
Josh is an accomplished cloud, security, and telecommunications leader and trainer who has worked with companies of every industry, scale, and ambition to save money, enable growth, and drive results. As telecommunications has evolved rapidly over the last two decades, I have grown with it and have focused on building mutually rewarding relationships, understanding my customers at a deep level, and delivering exceptional performance. The technology is constantly changing -- I act as an informed, trusted advisor for my customers.
Francisco Ramirez, Lead Installer
Shane McClelland, CrownCare Customer Support Manager
Francisco Ramirez, Lead Installer
Francisco has been in the cabling and construction industry for nearly 20 years. His friendly smile, welcomes nearly every client where an installation is required. Francisco oversees the team of professional installers who are responsible for any site work required. He takes tremendous pride in clean and neat service.
Joshua Haselhorst, Advanced Technology Engineer
Shane McClelland, CrownCare Customer Support Manager
Shane McClelland, CrownCare Customer Support Manager
Josh helps guide organizations through the Marketing hype of advanced technologies, concentrating on each individual use case to determine which technology is a fit, but more importantly which supplier supports that technology the way the client needs it supported, based on Risk Management methodologies. My specializations are around CyberSecurity and SDWAN.
Shane McClelland, CrownCare Customer Support Manager
Shane McClelland, CrownCare Customer Support Manager
Shane McClelland, CrownCare Customer Support Manager
Shane oversees our CrownCare team of customer support and service representatives. Shane brings over 20 years of expertise in the Business Solutions sector to The Crown Group, specifically supporting our Business Solutions clients.
Committed to you....
As a Woman & Minority owned business, we aim to bring equality to all clients, irrespective of race, gender, faith & economics. Ask us more about what The Crown Group of Companies is doing in our communities, and how it can can help you and your organization.